FAQ

Skincare routine

• How can I integrate additional products into my routine?
• What products make up a basic routine?
• How do I know which products are right for me?
• What do I do if my skin shows unwanted reactions?
• For which products is the use of a sunscreen particularly important?

Order

• Savings subscription
• From what value of goods is the delivery free of shipping costs?
• Which payment methods can I choose?
• How can I cancel / revoke / withdraw my order?
• How do I redeem gift vouchers / discount codes?
• How does the satisfaction guarantee work?

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