If you notice a strong, unexpected reaction of your skin to our products, please pause the application and give your skin a short recovery break. If you are unsure which product you are reacting to, a patch test may help.
The worsening of your skin condition may be an initial aggravation.
This can generally occur when using active cosmetics, as the skin first has to get used to the new active ingredients. This can sometimes take several weeks. This natural reaction shows that the skin cleans itself and renews itself more quickly.
Our customer support will be happy to help you with the further steps that are individually suitable for you. Helpful for our support is a short explanation of how you have used our products so far.